Frequently asked questions

Frequently asked questions

We solve all your doubts about digital certificates and electronic signatures

Validation of electronic signatures

What is the validation of an electronic signature?

The validation of electronic signatures involves the verification of the trust in the Certification Authority issuing the signer's digital certificate, the validity of the signer's digital certificate and the integrity of the electronically signed information.

What is the validation of electronic signatures for?

It is essential to verify the validity of the electronic signatures of the documents received, to verify their legal guarantees. Validation is the way in which the parties involved in the process are certain of the integrity and authenticity of the document.

In what processes can I use the electronic signature validation service?

In all the processes of the organization where it is necessary to validate the electronic signatures of documents received.
Some of the sector cases are:

  • Professional associations: Validation of documents and reports issued by registered professionals.
  • Companies: Validation of electronic invoices, customer orders and any incoming document signed electronically.
  • Public Administrations: Validation of invoices, contracts, files, and any other documentation.
  • Health: Validation of medical results, analysis reports, etc.
What electronic signature formats can be validated with the service?

Electronic signatures with PAdES-BES, PAdES-T, PAdES-LTV, XAdES-BES, XAdES-EPES, XAdES-T, XAdES-X-L, CAdES-BES, CAdES-EPES, CAdES-T formats. Of any Certification Services Provider, using the List of Trusted Certificates of the European Union or explicitly including any digital Certificate of Certification Authority.

What happens if the validation result of an electronic signature is negative?

The electronic signature on the document is not valid, so it would be equivalent to who signed the document could be disconnected from the signature, losing all value.

What happens if the verification of the signature of the document is done once the certificate is revoked or invalid?

If the signature was made when the digital certificate was valid the electronic signature is considered valid. However, the number of years elapsed since the signing and the technological advance must also be considered, since its security could have been violated. It is for this reason that it is appropriate to extend the validity of electronic signatures to long-term ones.

How does the service guarantee the confidentiality of the documents to be validated?

Through the virtual machine that we deliver and installed in your infrastructure, we guarantee the confidentiality of the information to be validated. The original documents are sent to the virtual machine, then it validates by contacting the Uanataca service. The original information never leaves your infrastructure.

How do I know how much I have consumed in a period of time?

Through a web application that Uanataca puts at your disposal, you will be able to know at all times and in real time the amount of transactions that you have carried out.

How does the billing service work?

Pre payment: By buying in bulk, you will pay in advance based on the amount purchased.
Post payment: The amount you have consumed is counted on the last day of each month and will be invoiced over the past month.

We need to integrate the validation of electronic signatures in the applications we develop for our clients. Do you have favorable price rates to integrators?

Yes, we have a special offer for those integrators who wish to implement the service in their applications. We give you fast and personalised support so that integration is easy and fast.

We are service distributors. Does Uanataca have a distributor rate?

Yes, we have a rate of distributors who wish to resell the service. Contact us for more information.

Can I try the service before hiring it?

Yes, get in touch with us, we will create you a test user and give you the tools so you can try it.

How do I hire the service?

Contact our sales department by calling us at +34 935 272 290 or by email, indicate your needs and we will make a personalized offer to you at the moment.

How can I implement the service?

Once the service has been contracted, Uanataca will send you all the instructions and will give you the necessary support to integrate it into your business processes.

I have some doubts about the service. Who can I talk to to solve them?

Call us at +34 935 272 290 or contact us via email Depending on the doubt, the sales, the technician or the operations team will answer you.